Orders and Shipping

ORDERS + SHIPPING

PLEASE REVIEW THE BELOW INFORMATION ON ORDERS, STATUS AND SHIPPING:

$50 OFF Orders Over $200

Use code SHERO at checkout.
*Does not apply to Gift Cards, Limit ONE (1) per customer. Valid at glowecollection.com and cannot be combined with any other promotional code.

ORDERS

DO YOU ACCEPT ORDERS FROM INTERNATIONAL CUSTOMERS?

As a small start-up, we currently only ship FREE to the U.S. 50 STATES and Puerto Rico.

Free Shipping not valid on GIVEAWAYS and the Healthcare Hero Initiative.

We just started shipping to CANADA via USPS ONLY.
Customers may be subject to additional customs, duties, taxes or other fees on arrival.
Due to the logistics & complications of international shipping we're unable to provide FREE pre-paid return labels. Customers are responsible for shipping the package back to us in accordance with our RETURNS POLICY and rate is calculated upon submission of the RETURNS FORM.

MY ORDER WON’T GO THROUGH. WHAT’S WRONG?

An error message indicates there may be a problem with your credit card information. Please double check that your billing address matches exactly what your bank has on file, that your card information is free from typos, and that you are using the latest version of your web browser.

CAN I CHANGE OR CANCEL MY ORDER?

We do our best to ship out orders within 24 hours on weekdays. As a result, once an order is placed, we cannot guarantee any changes or cancellations.
If you’d like to change or cancel your order, please email us immediately at info@glowecollcetion.com

WHERE’S MY ORDER CONFIRMATION?

You should receive an email confirmation immediately after completing checkout. If for some reason you don’t, check your spam folder and add info@glowecollection.com to your safe sender list.
If you still can’t find it, shoot us an email at info@glowecollection.com

CAN I SEND GLOWE AS A GIFT?

GLOWE will be one of the best gifts you can give to a mom-to-be or new mom (or yourself!). One way to go is our gift card, which will be sent to you via email or Apple Wallet.

WHY AM I SEEING SOLD OUT, WAITLIST OR PRE-ORDER ITEMS?

As a new brand, we have small orders to figure out what the best items for our #GloweGirls are. As a result, there may be times items are out-of-stock or available for pre-order. Feel free to enter your e-mail on the product page to find out when it is back in stock or send us a message about what you are looking for on our CONTACT US page.

CAN I USE PROMO CODES? HOW DO I KNOW WHAT I AM GOING TO PAY?

Please always read the fine print, as items purchased using promotional codes are often only eligible for return for store credit or are final sale. Discounts are applied before the cost of shipping and tax and can't be applied to gift cards.

Items with prices in red are FINAL SALE and not eligible for return or exchange. You will see a FINAL SALE tag in your cart and again during checkout. Please double check the items in your cart prior to purchase.

WHAT IF I BOUGHT SOMETHING THAT'S NOW AT A LOWER PRICE?

We know it is the worst feeling to buy something and then have it go on sale the next day!
Items purchased at full price within 3 days of the start of a sale are eligible for a store credit refund for the difference in price. Adjustments must be claimed within 3 days of the sale start date.
Sale price adjustments will be issued in the form of store credit and cannot be applied retroactively.

SHIPPING

HOW MUCH IS SHIPPING?

We offer FREE STANDARD USA GROUND SHIPPING on domestic orders (3 – 7 Business Days) via USPS.

FREE SHIPPING DOES NOT apply to WEAR TEST items.
FREE SHIPPING DOES NOT apply to GIVEAWAYS and the Healthcare Hero Initiative.

We offer $5 PRIORITY USA GROUND SHIPPING on domestic orders. (3 Business Days) via USPS.

We offer FREE 2ND DAY AIR DOMESTIC SHIPPING on domestic orders over $400 USD. (2 Business Days)

Expedited USPS 2-Day orders must be placed by 1pm EST for same business day shipping. If you place an order using our expedited shipping option after 1pm EST your order will ship the following business day. Please note, expedited shipping does not include the option of Saturday or Sunday delivery.

Shipping rates to CANADA are calculated at checkout via USPS and do not include any duties, taxes or fees imposed by the law based on your shipping destination.

WHEN WILL MY ORDER SHIP?

Most orders are shipped within 24 hours of purchase on weekdays from Nevada, pending availability and credit verification.

We do not ship on weekends or holidays.

Orders placed after 1pm EST on Fridays will be shipped at the start of the following business week.

Expedited shipping orders placed before 1pm EST will ship the same business day.

WHAT HAPPENS IF I PUT IN THE WRONG SHIPPING ADDRESS?

Contact us immediately upon receiving your order confirmation if something is incorrect with your address.
Orders that are sent back to us because of an invalid address will be processed as returns and subject to our return policy.

HOW DO I PROCEED IF MY ORDER DOESN’T ARRIVE?

Please make sure that your order is shipping to a secure location, as once an order has been shipped to the address provided, we cannot be held responsible for lost, misplaced or stolen packages.
If your order goes missing, please contact the shipping provider noted in your shipping confirmation email.
USPS
UPS

WHERE DO YOU SHIP?

As a small start-up, we currently only ship FREE to the U.S. 50 STATES.

We just started shipping to CANADA via USPS ONLY.
Customers may be subject to additional customs, duties, taxes or other fees on arrival.
Due to the logistics & complications of international shipping we're unable to provide FREE pre-paid return labels. Customers are responsible for shipping the package back to us in accordance with our RETURNS POLICY and rate is calculated upon submission of the RETURNS FORM.

SHOP ALL