ORDERS + SHIPPING
WE WANT TO GET YOU LOOKING LIKE A #GLOWEGIRL ASAP!
PLEASE REVIEW THE BELOW INFORMATION ON ORDER STATUS AND SHIPPING:
As a small start-up, we currently only ship to the U.S. 50 STATES and Puerto Rico.
We plan to launch U.K. and Canada shipping early Fall 2019.
An error message indicates there may be a problem with your credit card information. Please double check that your billing address matches exactly what your bank has on file, that your card information is free from typos, and that you are using the latest version of your web browser.
We do our best to ship out orders within 24 hours on weekdays. As a result, once an order is placed, we cannot guarantee any changes or cancellations.
If you’d like to change or cancel your order, please email us immediately at firstname.lastname@example.org
You should receive an email confirmation immediately after completing checkout. If for some reason you don’t, check your spam folder and add email@example.com to your safe sender list.
If you still can’t find it, shoot us an email at firstname.lastname@example.org
GLOWE will be one of the best gifts you can give to a mom-to-be or new mom (or yourself!). One way to go is our gift card, which will be sent to you via email or Apple Wallet.
As a new brand, we have small orders to figure out what the best items for our #GloweGirls are. As a result, there may be times items are out-of-stock or available for pre-order. Feel free to enter your e-mail on the product page to find out when it is back in stock or send us a message about what you are looking for on our CONTACT US page.
Please always read the fine print, as items purchased using promotional codes are often only eligible for return for store credit or are final sale. Discounts are applied before the cost of shipping and tax and can't be applied to gift cards.
Items with prices in red are FINAL SALE and not eligible for return or exchange. You will see a FINAL SALE tag in your cart and again during checkout. Please double check the items in your cart prior to purchase.
We know it is the worst feeling to buy something and then have it go on sale the next day!
Items purchased at full price within 3 days of the start of a sale are eligible for a store credit refund for the difference in price. Adjustments must be claimed within 3 days of the sale start date.
Sale price adjustments will be issued in the form of store credit and cannot be applied retroactively.
We offer FREE STANDARD USA GROUND SHIPPING on domestic orders over $20 USD. (3 – 6 Business Days).
FREE SHIPPING DOES NOT apply to WEAR TEST items.
We offer FREE 2ND DAY AIR DOMESTIC SHIPPING on domestic orders over $400 USD. (2 Business Days)
All 2ND DAY AIR DOMESTIC SHIPPING on domestic orders under $400 cost a flat $30 RATE.
Expedited UPS 2-Day orders must be placed by 1pm EST for same business day shipping. If you place an order using our expedited shipping option after 1pm EST your order will ship the following business day. Please note, expedited shipping does not include the option of Saturday or Sunday delivery.
Most orders are shipped within 24 hours of purchase on weekdays from Nevada, pending availability and credit verification.
We do not ship on weekends or holidays.
Orders placed after 1pm EST on Fridays will be shipped at the start of the following business week.
Expedited shipping orders placed before 1pm EST will ship the same business day.
Contact us immediately upon receiving your order confirmation if something is incorrect with your address.
Orders that are sent back to us because of an invalid address will be processed as returns and subject to our return policy.
Please make sure that your order is shipping to a secure location, as once an order has been shipped to the address provided, we cannot be held responsible for lost, misplaced or stolen packages.
If your order goes missing, please contact the shipping provider noted in your shipping confirmation email.
We currently only ship to the U.S. 50 STATES and Puerto Rico.